I think podcasts are a very useful instructional tool for short, how-to's that users may frequently have questions about. The best part about it is the user can listen to it as needed on there mp3 player, no matter where they are located. If the library has wifi set up in the building and/or allows users to use their cell phones, it becomes even easier for patrons to access podcasts.
This is not only a matter of providing good service to patrons, but as was discussed in this topic, is quickly becoming a necessity of providing the expected level of service from younger users who are accustomed to on-demand, quick and personal access to information.
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